Hotel Staff Spills The Secrets Management Doesn't Want Getting Out
If you knew all the insider info collected by the staff at your hotel, you might consider skipping any overnight trips in the immediate future. Recently, several hospitality employees opened up on social media about what it's really like working in a hotel, and revealed that there are secrets behind those concierge desks that go way beyond what most guests would expect.
Terrible mess
Sometimes, cleaning is even psychologically scarring. One housekeeper's lowest moment came when they "once went to clean a room, only to find pages torn out of a porn mag and taped all over the walls, bloody sheets, and dirty messages written on the bathroom mirror in lipstick." If the next guest in the room had known, they'd also be horrified.
Crime...pays?
You'd think hotels would want nothing to do with crime, but they often don't care. A former employee revealed, "The manager knew exactly what kind of stuff happened...he'd say things like, 'Oh, that's room 324. They steal IDs and Social Security numbers,' and 'That's room 409, they sell Xboxes out of their room,' and he'd say it like it was nothing."
Undercover trade
Some owners don't even realize their establishment has turned into a crime hotbed. "We recently learned that our employees have been running a drug ring right under our noses...the guy on shift sells rooms at $30 an hour for people to do drugs in, and then pockets the profits. The housekeeper cleans up the rooms after they leave, except she’s been slacking and that’s how we caught on."
Paying top dollar
When you receive your hotel bill, check the math for mistakes. Some places have a policy that they won't notify you of mistaken charges, and worse, the charges won't be automatically amended. One employee confessed, "Those things do easily happen, but we’re instructed not to delete them unless you call and inquire." In other words, it's a quick way to make a buck.
